These terms apply to phuketsmile.com, operated under the PhuketSmile brand. Contact: hello@phuketsmile.com · +66 81 691 1721 · 78/1 Moo. 2, T. Banklang, Aoluk, Krabi, Thailand.
Requests and reservations
This website lets you explore services and request information. Sending an inquiry does not reserve a boat, seat or vehicle. A booking exists only after availability, the service details, price and applicable conditions have been agreed and confirmed directly.
Prices and payments
Prices shown are published guide or starting rates in Thai baht (THB). The final quote depends on travel date, route, passengers and inclusions. Confirm taxes, entrance fees, transfers, meals and any additional charges in your written quote. This website does not take online payments or collect payment-card information.
Cancellations and changes
Each service can have its own cancellation, refund and amendment policy. Any policy shown on an individual trip page is subject to reconfirmation for your selected service. Request and review the applicable written conditions before accepting a quote or paying. Weather, sea conditions, park restrictions and operational needs may change routes or departure times. Any available alternative or refund will be explained under the agreed booking conditions and applicable law.
Traveller responsibilities
Provide accurate contact and booking details. Tell us about accessibility needs, children and luggage before booking so suitability can be checked. Follow the captain’s, driver’s and operator’s safety instructions. Do not send sensitive identity or payment details in the general contact form.
Website information
We aim to keep information useful and accurate, but descriptions, photographs, schedules and indicative rates may change. Third-party websites linked here have separate terms. Website content may not be copied for commercial use without permission or another lawful basis.
Questions and consumer rights
Contact us first if something is unclear or you have a service concern. These website terms do not exclude rights or remedies that cannot lawfully be excluded under applicable consumer law.